Commitment to Operational Resilience

At Bitiloc, we recognize that maintaining uninterrupted services, even in the face of unexpected disruptions, is fundamental to investor confidence and platform stability. Our Business Continuity & Disaster Recovery (BC/DR) framework is meticulously designed to ensure that Bitiloc remains operational, secure, and accessible under all circumstances.

Comprehensive Business Continuity Strategy

Bitiloc has implemented a multi-layered business continuity strategy to proactively address potential threats, including:

• Natural disasters (earthquakes, floods, fires)

• Cyberattacks (DDoS, ransomware, data breaches)

• Power outages and data center failures

• Network disruptions or third-party service provider outages

• Global crises, pandemics, or geopolitical disruptions

• Internal human errors or technical failures

Each risk scenario is assessed, modeled, and continuously monitored to ensure rapid response and minimal service interruption.

Geographically Redundant Infrastructure

• Bitiloc operates on cloud-native, geo-distributed architecture across multiple independent global data centers.

• Real-time replication of data across isolated regions minimizes downtime and data loss.

• Failover mechanisms automatically reroute traffic to healthy nodes in the event of localized outages.

• Critical platform components are isolated within highly secure and resilient zones.

Automated Disaster Recovery Protocols

• Automated daily and real-time backups are stored securely across redundant, encrypted storage systems.

• Instant recovery points allow for rapid system restoration to the most recent healthy state.

• Recovery Time Objective (RTO): Under 60 minutes for critical services.

• Recovery Point Objective (RPO): Zero to near-zero data loss.

24/7 Operations & Monitoring

• Dedicated Network Operations Center (NOC) actively monitors all systems around the clock.

• AI-powered anomaly detection tools identify and neutralize threats before they escalate.

• Automated alert systems trigger immediate escalation procedures in case of failures.

• Incident Response Teams are activated instantly to resolve any operational abnormalities.

Third-Party Vendor Risk Management

• All third-party vendors undergo rigorous due diligence and security assessments.

• Critical suppliers are required to maintain their own robust continuity and disaster recovery programs.

• Service Level Agreements (SLAs) are enforced to ensure third-party compliance with Bitiloc standards.

Crisis Management & Emergency Response

• Formalized crisis management playbooks guide leadership and technical teams during emergencies.

• Regular tabletop exercises and simulations validate team readiness across multiple disaster scenarios.

• Full transparency protocols ensure timely stakeholder communication during high-impact incidents.

Regulatory Compliance & Audit Assurance

Bitiloc’s BC/DR framework aligns with international regulatory and industry standards such as:

• ISO 22301 (Business Continuity Management)

• ISO 27001 (Information Security Management)

• SOC 2 & SOC 3 (System & Organization Controls)

• GDPR, AML, KYC, and local jurisdictional requirements.

Independent third-party audits regularly assess the effectiveness of continuity protocols.

Continuous Improvement Commitment

• Post-incident reviews drive enhancements to existing processes and response capabilities.

• Lessons learned from global industry events are integrated into Bitiloc’s evolving BC/DR strategy.

• Executive oversight ensures ongoing investment in resilience, scalability, and security innovation.

Your Platform Stability Is Our Promise

Bitiloc’s Business Continuity & Disaster Recovery program reflects our unwavering commitment to delivering uninterrupted, secure financial services — regardless of external conditions. We strive to ensure that our users’ investments remain protected and accessible even during the most challenging global scenarios.

Contact Information

📧 For business continuity inquiries: security@bitiloc.com